inCONVERSATION with Abhinav Mathur at Simply Hosting

INSPIRING LOCAL BUSINESSES TO EMBRACE GROWTH THROUGH EASY I.T SOLUTONS

Simply Hosting is giving us an insight into the people behind the Worcester based hosting provider who are doing things a little differently in the industry, offering IT solutions by introducing the human side to hosting. As Commercial Manager for UK & Ireland, Abhinav Mathur explains: 

“We don’t shy away from meeting our customers. There are plenty of opportunities to connect with us on our website and we’re happy for our customers to visit our UK based data centre, this is something we’re really proud of.’

Simply Hosting’s datacentre houses over 9,000 servers and partners with all the big technology names in the market including Dell, HP, Cisco and Juniper to deliver custom solutions, from VPS to cloud hosting and housing entire organisations’ IT infrastructure.

“As a company we take the complexity out of difficult, complicated IT infrastructure and networks through the solutions we deliver = Simply Hosting”.

Customers trust us because we talk to them

Business hosting and infrastructure is often made complex for business owners, resulting in day-to-day issues faced by so many. I’ve seen this really often, before our customers have found the solution they’re looking for

Customers’ needs are changing. Two things in particular are driving change and growth in the hosting industry – one the need for ready-made packages for busy businesses and two, the need for reassurance about security.

“A server is a server, so you need another way to distinguish your offering. What makes us different is our service and our support. We are honest, we are available, and customers trust us because we talk to them. We offer all our clients a dedicated account manager, and the time we have spent improving our relationship management has led to massive growth.”

Making even the most complex, simple.

As a Worcestershire based business, Simply Hosting want to raise the profile of seemingly complex IT being made really simple.

“We’re a very nimble organisation, which means we can react and respond really quickly. For example, I had a meeting recently at an organisation in Worcester and came away frustrated that we didn’t have a solution to fit the customer’s exact needs. So, I came back and got two guys from the server team and the Ops Director to do a brainstorm. That same day, before 5pm, I was able to send the client an email to say that we had a solution that would work for their specific needs.”

Simply Hosting is recognising the division in the hosting industry between customers who are seeking dedicated servers and those in the crowded market of domain names and shared hosting. This gives our in-house experts a great edge to share IT knowledge with customers all across the UK.

Driving innovation in the hosting industry

When it comes to hosting, the need to innovate never goes away and no-one can accuse Simply Hosting of being complacent. They have recently introduced their new Dell R440 server as well as a new high-end entry-level product. Looking into 2019, they will continue to add to their ready-made packages to cater for those businesses that need a quick off-the-shelf solution that can be deployed without delay and test more custom managed solutions to give clients even greater flexibility.

Anyone wanting to chat to the experts at Simply Hosting about business solutions can visit the website www.simplyhosting.com